JOIN OUR NEWSLETTER
Get a free welcome gift & exclusive discounts
NIMOUT, S.L.U., (hereinafter the company) complies with the requirements established in the current legislation on Personal Data Protection and development regulations.
1.- DATA PROCESSOR
Who handles your personal data?
Data Processor: NIMOUT, S.L.U.
Registered Address: Encamp, Andorra
2.- THE PURPOSE AND LEGITIMACY OF THE PROCESSING
What is the purpose for which we process your Personal Data? Why are we entitled to process your personal data?
The only personal data to which NIMOUT shall have access shall be that which the User voluntarily provides.
In this sense, it is necessary for the User to know that, in order to acquire the products or access the services offered through the Web, personal data will be requested and the completion of forms whose fields are obligatory in such a way that the omission of any of them may make it impossible for us to attend to your request or not be able to access or use the aforementioned services and contents, unless the form itself contains voluntary data.
Uses for contractual purposes
Personal data will be processed mainly for the purpose of managing and providing the products and services you have contracted with us. This treatment is essential since, if we did not do it, we could not manage your requests.
And specifically to:
• Provide the services and information requested, offering specialized advice.
• Manage the training / tutorials and workshops as well as to be able to follow up and establish communications via email or tutoring in this regard, as well as the treatment of the image and voice in the participation of classes and tutorials.
• To carry out the invoicing and the one that by legal obligation we have to carry out.
• To be able to carry out surveys and process claims and complaints according to existing quality standards.
• To process the services within the access to the customer area.
• Manage your health data in case it has been necessary to provide the service of the workshops and advice contracted.
Use for the purpose of fulfilling a legal obligation
We are entitled to process your data when you exercise one of the rights that protect you in terms of Data Protection, to be necessary for compliance with legal obligations on data protection, specifically in the area of attention to the rights of interested parties, in accordance with the provisions of Articles 12 to 22 of the Regulation and Articles 12 to 18 of Law 3/2018 of 5 December on the Protection of Personal Data and guarantee of digital rights.
Uses for purposes of legitimate interest
Unless you have told us, or tell us otherwise, we will send you updates and information about products or services similar to those that you are already using. In this case, NIMOUT’s legitimate interest is based on keeping its users informed and updated.
To send you satisfaction surveys, as well as to process claims and complaints being authorized to do so by law based on legitimate interest, in order to improve the effectiveness and quality of our services and products.
Uses based on your consent
The processing of your data will require the consent in the case of being able to send you commercial communications (marketing activities) related to different products and services by any means, including electronic.
Consent to the processing of your data for the purposes described in this paragraph shall be understood to have been given through the ticking of the corresponding boxes provided for this purpose in the web forms expressing your consent, or other statements or conduct that unequivocally indicate that you accept the processing, and this depending on the product, website, service or application you are using.
The processing of your health data will require your consent in cases where it is necessary and you have freely given your consent.
3.- DATA COMMUNICATION AND INTERNATIONAL DATA TRANSFER
To whom do we communicate or transfer your personal data?
Please note that your data will not be transferred to third parties unless necessary for the following cases.
Communication of data due to a legal obligation
When authorised by a regulation and, in particular, when one of the following cases applies:
• The processing or transfer has as its object the satisfaction of a legitimate interest of the controller or of the transferee covered by the said regulation;
• The processing or transfer of the data is necessary for the data controller to fulfil a duty imposed on him by that regulation.
Communication of data for the fulfilment of a contractual obligation
For the development, fulfillment and control of the existing relationship with you regarding the service contracted with the company.
International Data Transfer
NIMOUT will not make any International Data Transfer, but in the event that some of the NIMOUT providers necessary for the fulfillment, control and management of the existing relationship with you with respect to the contracted service or product are located in territories outside the European Economic Area (the countries of the European Union plus Liechtenstein, Iceland and Norway), NIMOUT will adopt the appropriate guarantees and always keep the integrity and confidentiality of your data.
4.- TYPE OF DATA
What kind of personal data do we process from you?
The personal data that may be processed will be the minimum and necessary for the purposes indicated above and for this purpose:
• Identifying data such as: Name, surname, NIF, address and contact details (email, telephone and/or mobile).
• Bank details.
• The image and voice in the classes, tutorials and training.
• Health data.
5.- QUALITY OF THE DATA
The veracity of your data is important and must be up to date.
The web user and the recipient of the products and services provided will be solely responsible for the truthfulness and accuracy of the data provided, with NIMOUT acting in good faith as a mere service provider. Therefore, it is important that the data provided are true, accurate and lawful, NIMOUT reserves the right to exclude from the services those users who have provided false data, without prejudice to the right to take legal action, you agree to report any changes that your personal data may suffer, so that NIMOUT has them updated at all times.
6.- DATA RETENTION
How long can we keep your personal data?
NIMOUT will keep the personal data for as long as necessary for the duration of the business relationship or the service provided and for commercial purposes as long as it does not show its opposition, suppression or limitation as the case may be. In any case, to determine the periods of data retention, the Company takes into account local laws, contractual obligations and the expectations and requirements of our customers. When you exercise your right of suppression, opposition, corresponding limitation or when we consider that the processing of your data is no longer necessary, we will proceed where possible to delete or destroy them in a secure manner unless it is necessary to preserve them by reason of some legal provision or for responsibilities from the existing relationship with you, in which case we will inform you and keep them blocked.
By browsing the Website, we will process your personal data to customize your experience and remind you of our products and services with NIMOUT.
For this reason, cookies are used. For more information, please refer to the Cookies Policy.
8.- PROACTIVE LIABILITY
NIMOUT shall keep a Register of Processing Activities with the information regarding the processing of the data carried out within the framework of its activity, and which shall be permanently updated.
With regard to security and protection, we inform you that your data will be treated with the technical means, the level of security and the degree of protection legally required to prevent the loss, misuse, alteration, unauthorized access and theft of data provided by the User through the Website, and that they will be treated with due confidentiality and duty of secrecy.
9.- EXERCISE OF RIGHTS AND CONSULTATION
What Are Your Rights?
The rights that you can exercise in relation to your personal data are:
Right of Access
The right to know what data of yours we are processing
Right of revocation of consent
Right to withdraw consent at any time when you have given us permission to process your data
Right of rectification
The right to have your data corrected or supplemented if these are inaccurate
Right of opposition
Right to object to processing based on legitimate interest
Right of suppression
Right to have your data deleted when they are no longer necessary for the purposes for which they were collected
The right to limit the processing of your data (in certain cases, expressly provided for in the regulations)
Right of Portability
The right to receive your personal data (data processed for the delivery of the products and services and data that we process with your consent) so that you can transmit them to another person responsible.
These rights may be exercised by writing to:
• The Company: NIMOUT, S.L.U.
• Address: Encamp, Andorra
• Email: firstname.lastname@example.org
Especially if you have not been satisfied with the exercise of your rights, you have the right to lodge a complaint with your national supervisory authority.
This Policy may be modified by changes in the requirements established by the law in force at any time, by court decisions and changes in case law, as well as by changes in the performance and business strategy of NIMOUT. When such changes are significant they will be brought to the attention of the User.